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FAQs

The short answers to the most common questions.

How does it work?

Sign up, open a chat with Fennli, and just text. Bring a recipe you want to cook and ask it the things the recipe doesn’t tell you — what makes or breaks it, what you can swap, what you can skip, why yours came out different last time. Then keep the chat open while you cook. Fennli responds in seconds.

How is this different from asking ChatGPT?

ChatGPT is good at this. It’s also starting from zero every single time. It never saw you cook — you explain yourself again, every session, forever.

Fennli was there. It knows you subbed lemon for sumac at the store on Saturday, so when the yogurt sauce comes out flat on Sunday it knows why. It knows what’s in your kitchen, what you made last month, what went wrong and what you did about it. That’s not a bigger brain. It’s a smaller one that was present, and it’s the whole difference.

Is Fennli good for total beginners?

Honestly? Not really — and we’d rather say so than take your money.

If you can’t cook yet, what you need is to see it done: a good YouTube channel, a beginner cookbook, one of the apps built around video lessons. Fennli talks. It can’t show you what a properly browned onion looks like, and pretending otherwise would waste your time.

Come back when you’re cooking regularly and you’ve started wondering why things work. That’s the conversation Fennli is built for.

Do I need to bring my own recipes?

Yes — and that’s the point. The internet already has more recipes than anyone could cook in a lifetime. Fennli doesn’t add to the pile. It helps you get more out of the ones you already have: from cookbooks, YouTube, blogs, family, wherever. Bring one you’re curious about and Fennli takes it from there — what matters in it, what you can change, what it doesn’t bother telling you.

Do I need to install anything?

No — Fennli is a web app, so you just open it in your browser. If you’d like quick access from your phone, you can add it to your home screen (it’s a PWA). Either way works.

Is Fennli AI?

Yes. But not in the way you might expect. Fennli doesn’t generate recipes from a prompt, and it won’t cook for you. It understands technique, ingredients, and your specific kitchen — and it’s built to explain, so you can do it yourself next time. Less “AI that cooks for you,” more “AI that makes sure you don’t need it to.”

What about dietary restrictions?

Tell Fennli once — vegan, gluten-free, allergies, whatever you need — and it remembers. Every suggestion and substitution from then on respects your needs without you having to repeat yourself.

What happens when I use up my free conversations?

You pick a plan or don’t. If you don’t, your account stays as-is — nothing gets deleted, nothing gets charged. Come back whenever.

Can I cancel anytime?

Yes. Cancel in your account settings and you won’t be charged again. Your saved recipes and notes stay in your account if you decide to come back.

Is my data private?

Yes. Your data stays yours. We don’t sell it. We only share what’s necessary with the services that power Fennli — like the AI behind your conversations and the platform that handles payments. See our Privacy Policy for the full picture.